FAQ and Policies

Ordering Methods

Acceptable payment methods are:

Visa, Master Card, American Express and PayPal.

Order via Internet.

Simply use our secure shopping cart. This site uses only the highest level of Internet SSL Security!

Shipping Policy

1. All items are shipped via UPS or Motor Freight.

2. Please allow approximately 2-3 weeks for delivery. For rush shipments via 2nd day or next day air, please contact us for rates.

3. Address correction fees charged by UPS are the responsibility of the customer if we are provided with inaccurate shipping information.

Return Policy

1. Customer must call within 5 days of receipt of merchandise to return or exchange damaged or defective products.

2. All items must be returned in original box and packaging as received.

3. All shipping and handling fees are non refundable.

4. Refunds for credit card orders will be issued only to credit card account that appears on original invoice.

5. Credit will be issued when return merchandise is received by Kids Activity Toys.

6. All merchandise is subject to a 15% restocking fee (excluding defective products).

7. We reserves the right to deem merchandise as unacceptable for return if found to be in used condition, damaged, or mishandled.